Leaders as CEOs – Chief Example Officers

Guess what? Until you see yourself as a leader, no one else will. In fact, leadership has less to do with titles and more to do with behavior. So, don’t worry if you’re not the traditional CEO, because I interpret it to mean Chief Example Officer, or Chief Empowerment...

People don’t buy shampoo, they buy clean hair!

People don’t buy shampoo they buy clean hair. When a customer uses a product to get a functional job done, they often want to feel a certain way and be perceived in a certain light by their peers and/or friends and others. A functional job is stable over time. What...

Recipe for a Successful Organization

In recent years, it has become increasingly apparent that it is critically important for leaders to learn how to build organizations that are simultaneously values-based, purpose-driven, talent-centric, performance-focused, and principles-led. At a time when the pace...

Building a Talent-Centric Organization

Are you changing as fast as the world around us? Talent drives success, but the talent practices many governments use are vestiges of another era. They were designed for predictable environments, traditional ways of getting work done, and organizations where lines and...